Purchasing of medical and dental supplies has
changed over the last few years, these days most items are bought over
telephone and internet which means businesses rely on a parcel service to bring
orders to the office, surgery or practice you work for. After the order is
placed every customer wants to know:-
1) The
time the delivery will arrive. Some
dental and medical practices close in the afternoon so they would not want a
delivery while they are closed. Also the
time of the delivery is important as an urgent part might be required for use
on a patient.
2) The date it will arrive.
When a customer places an order they want it “yesterday.” Some companies offer
a same day delivery service (F2 medical supplies that have a same day service
for their local Leicester customers.) But most will offer a 24 hour or longer.
Any good
dental and medical supplies company will send the boxes with a professional
courier who have a tracking facility so the customer is aware of the status of
the delivery at all times.
3) Quality of delivery. As you know that if you get a delivery and the
box is all broken you will be very annoyed and upset. Items which you have
ordered can be damaged, scratched and maybe missing.
Companies such as F2 medicalsupplies use professional couriers (UK mail) as they understand that premium
delivery standards have to complement the premium quality of their medical and
dental supplies.
Quality
service and price is very important in the medical and dental consumables and
disposables industry. At F2 medical it is realised any surgery or practice can
run out of products and cannot get to order until late due to the hecticness of
a normal working day. They have implemented a 4pm cut off time for all order
and still guarantee a next day delivery; in addition if the order is over
£60.00, the next day delivery service is completely free.
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